0w20 Privacy Policy — Your Data, Our Responsibility
0w20 takes the protection of every Malaysian user's personal information seriously. This policy explains how we collect, use, store, and protect your data.
Information We Collect
When you register and use the 0w20 platform, we may collect various types of information to ensure the service runs smoothly and securely. The types of information collected include:
Full name, email address, phone number, date of birth, and encrypted password collected during registration.
Device type, operating system, web browser, IP address, and general location information for security and optimisation purposes.
Records of deposit and withdrawal transactions in Malaysian Ringgit (MYR) via supported FPX, eWallet, and online banking channels.
In-platform activity, pages visited, session duration, and game preferences, used to enhance the user experience.
Why We Use This Information
Information collected by 0w20 is used solely for legitimate purposes related to platform operations. The primary purposes for data use are as follows:
- To process registration, login, and user identity verification.
- Ensuring financial transactions in MYR are processed securely and accurately.
- Detecting and preventing fraudulent activity, misuse, or unauthorised access.
- Sending important notifications related to your account, promotions, or policy changes.
- Improving platform performance and tailoring content to user needs.
- To comply with applicable legal and regulatory requirements in Malaysia.
Cookies & Activity Tracking
The 0w20 platform uses cookies — small data files stored on your device — to maintain login sessions, remember your preferences, and analyse usage patterns in aggregate.
You can configure your browser to reject or delete cookies at any time. However, some platform features may be affected if cookies are fully disabled.
We do not use cookies to track your activity on other websites outside the 0w20 platform.
Data Storage & Security
All 0w20 user data is stored on servers protected with industry-standard encryption. We use SSL/TLS protocols to ensure all communication between your device and our servers remains secure.
Access to users' personal data is restricted to staff who require it solely to carry out operational duties. All staff are bound by strict confidentiality obligations.
Your data will be retained for as long as necessary to meet our legal obligations or for the duration your account remains active. Upon account closure, data will be deleted or anonymised in accordance with established procedures.
Sharing Information with Third Parties
0w20 does not sell, rent, or share users' personal information with third parties for marketing purposes. Data sharing only occurs in the following situations:
Transaction data is shared with licensed payment service providers to process deposits and withdrawals in MYR.
Information may be disclosed to Malaysian authorities if required by court order or applicable legislation.
Technical partners who support platform operations are bound by strict confidentiality agreements.
User Rights Over Personal Data
As a 0w20 user, you have full rights over your personal data. These rights include:
You may request a copy of the personal data we hold about you at any time.
If your information is inaccurate or out of date, you have the right to request an immediate correction.
You may request the deletion of your personal data, subject to applicable legal retention requirements.
To exercise any of these rights, contact the 0w20 support team by email at [email protected]. We will process your request within a reasonable timeframe.
Privacy Policy Updates
0w20 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Users will be notified of any material changes via the website or email.
We encourage you to review this page periodically to stay informed about how we protect your information. Continued use of the platform after any changes constitutes acceptance of the updated policy.
If you have any questions about this policy or how we handle your data, don't hesitate to reach out to us at [email protected] or visit the Frequently Asked Questions ours.
Your Privacy Protected, Your Experience Guaranteed
Start your 0w20 experience with confidence. Your data is in safe hands with us. Visit Frequently Asked Questions or go directly to registration to get started.